1/15/2024 0 Comments Apple wwdc 2021 sessions![]() ![]() Customer will not disclose to SSL confidential, proprietary or any information that is subject to intellectual property rights that may expose SSL to liability. Customer is solely responsible for any and all security of its confidential, proprietary or classified information. Customer will maintain and implement a complete data backup and disaster recovery plan. MacOS, iOS, iPadOS etc.ĬUSTOMER RESPONSIBILITIES - Customer is responsible for any and all restoration or reconstruction of lost or altered files, data, or programs. SSL, in its sole discretion, will determine what constitutes an issue and to the extent permitted by law if the issue is resolved.ĮXCLUSIONS - issues relating to Internet, email, file management, network configuration, onsite diagnosis, or other issues not within the scope.ĬURRENT RELEASE - all Supported Products must be at their most current release level and running the latest operating system/s ie. SSL will make reasonable efforts to resolve issues remotely but does not guarantee that issues will be resolved. ![]() The fee based on the appropriate time and rate will be payable to SSL. If before or during a session new information comes to light or circumstances dictate that a remote session is no longer appropriate, then SSL has the right to terminate the session and advise a relevant alternative for the client. Setup Sync & Learn (SSL) will make the final decision as to whether or not a remote session is possible/relevant, based on the information provided by the client. same devices, location, internet etc.) have not changed then simply contact us direct to check availability here. If you’ve had a remote session within the last 4 weeks and your circumstances (eg. If you're having trouble doing this please feel free to call us and we can go through the details over the phone 0412 422 820. Please take the time to read the information below.Īll remote sessions are by appointment (just like our in person sessions) and must be booked using our very quick and easy Remote Enquiry Form here. Where possible we will use the Apple Messages App for Mac to allow screen sharing and/or Apple FaceTime video or audio, otherwise a simple phone call may be all that’s required. Of course there may be questions concerning other Apple devices such as an iPhone or iPad and in many cases we may be able to assist. The session is primarily for an Apple computer/s and will require a good internet connection. ![]() The remote session is not intended to take the place of our face to face on site sessions, but there are many cases where a remote session could be perfect for you, and we do our best to make it an easy, helpful and fun experience! ![]()
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